Frequently Asked Questions for Skopelos Holidays Hotel & Spa - Skopelos Holidays Hotel & Spa

ONLINE BOOKING

1. Do you provide online booking through your website?

Yes, online booking through our website is an easy and secure two-step process.

2. Why to book directly through your website?

Only by booking through our website you take advantage of our unique offers and get the best price guarantee for your booking.

3. What is the best price guarantee?

We reassure you that if you book through our online booking system, you take advantage of the lowest price available on the internet. If you find a lower price available online within 24 hours from the date of booking, we will offer you this price. Find out more.

4. How will I know my booking is confirmed?

You will receive your booking confirmation by email. This will include your reservation details and a confirmation number.

5. Can I cancel or make amendments to my booking?

Yes, amendments can be made through our website by logging in with your confirmation number and your e-mail. Please notice that some bookings are subject to non-flexible cancellation policies and some of their details cannot be altered e.g. arrival and departure dates, booking cancellation, etc. In that case please contact us. In case your booking is made by a travel agent, it is necessary to contact the agent directly.

6. What are the available methods of online payment?

A valid credit card is required for completing your reservation through our website. We accept Visa, MasterCard, Maestro, American Express and Diners Club cards.

7. Is the online booking process secure?

Yes, all data provided through our system are protected by SSL and PCI DSS standards.

8. How far in advance do I have to book my accommodation in Skopelos?

There is no time limit to when you can make your booking, but we strongly advise you to book as soon as possible to make sure there is availability. Remember also that the earlier you book, the more available offers you may find!

9. Is breakfast included in the price?

Yes, it is included, except for the menu named “Standard RR rate (no breakfast)”.

TRANSFER AND TRANSPORTATION

1. Do you provide transfer service from Skiathos Island Airport (JSI) to Skopelos Holidays Hotel & Spa?

Skopelos Experience provides full transfer service from Skiathos Airport (JSI) to Skopelos Holidays Hotel & Spa. Learn more here.

2. How can I book my full transfer service from Skiathos Island Airport (JSI) to Skopelos Holidays Hotel & Spa?

In order to book your full transfer service from Skiathos Island Airport (JSI) to Skopelos Holidays Hotel & Spa, you have to contact us at +30 210 6919 111 or at bookings[at]skopeloshotels.eu at least 48 hours prior to your transfer. In case of cancellation, the cost of the transfer service is non-refundable, while modifications can be made with an extra charge of €15.

3. My flight arrives late at Skiathos island. How can I reach Skopelos island?

No worries! Skopelos Experience can arrange you a tailor-made private transfer from Skiathos port to any Skopelos port. Just contact us at +30 210 6919 111 or at bookings[at]skopeloshotels.eu and give us at least a 48-hour notice prior to your arrival.

4. Can I store my luggage at Skiathos port?

Of course! If there is waiting time, our driver will indicate you where you can store your luggage free of charge until the departure of your boat for Skopelos island, so that you can take a pleasant walk to the beautiful Skiathos town.

5. What types of transportation are available on Skopelos Island?

You may use the public transportation (municipal bus) or take a taxi. You also have the option to rent a car, motorbike, scooter, quad – buggy and bicycle. Ask our reception for more information on the available options for motorbike, bicycle, boat and car rental and benefit from our discounted prices.

6. Do you provide transfer service from/to the hotel to/from Skopelos port?

Yes, this transfer service is provided at Skopelos Holidays Hotel & Spa.

GENERAL INFORMATION

1. When is the Check-in and Check-out time?

The Check-in time is after 15.00. The Check-out time is until 11.00. In case you have an early arrival at Skopelos or if you plan a late Check out from our hotel please let us know in advance and we will try our best to meet your request.

2. What is required to Check in?

A Government issued ID or Passport is required for Check-in.

3.What languages are spoken at your Hotel Reception?

English, Greek and Polish.

4. Can I store my luggage?

Of course, you may store your luggage free of charge. Moreover, there are safety boxes at the reception area free of charge.

5. Is smoking allowed in the hotel premises?

No, smoking is not permitted in the rooms or indoor areas. Smoking is allowed only outdoors.

6. Does Skopelos island have a hospital?

There is a Public Health Center in Skopelos Town (Chora) operating 24/7 all year round. There is also a private clinic and several private doctor offices.

7. Can I pay by credit card?

Yes, we accept Visa, MasterCard, AMEX and Diners Club cards.

8. In which currency can I pay and where can I make exchange?

All payments in Skopelos are made in Euro. You may make exchange currency in Skopelos Town, in Panormos, in Neo Klima, in Agnontas and in Loutraki.

9. Is Skopelos Holidays Hotel & Spa pet friendly?

Yes! Skopelos Holidays Hotel & Spa welcomes travelers with dogs up to 10 kg. For more information please see our Pet Policy.

10. What is the climate of Skopelos?

The climate of Skopelos is Mediterranean with dry summers and mild, rainy winters.The average annual temperature (day and night) is 20°C. See more information about the weather of Skopelos throughout the year here.